Wednesday, August 09, 2006

Is it too much to ask?

I went down to the new wine bar down from my apartment tonight with a few friends. We got to talking about expectations. They both found it odd that I have reasonable expectations for restaurants/bars/stores that I frequent and expect a decent level of customer service. For example, I have a problem with McCormick & Schmick's at the new Lincoln Square because the put the bathrooms in the corner of the restaurant in the middle of a bunch of tables (anybody up for a quick trip to the bathroom? try navigating your way through 15 tables of hungry diners bumping into their chairs all while concentrating on how much you don't want to wet yourself). The topic came up as the wine bar was all out of paper towels in the bathroom. There was some back-handed comment about wanting to take me camping to show me how to really "rough" it. Excuse me, but I *DO* go camping and have "roughed" it before. Is it too much to ask that there be paper towels stocked in the bathroom so that you can dry your hands before going back to your table? I think so.

This got us going on another topic of quality customer service and how it's going downhill. I'm of the mindset that if you go somewhere and are paying good money for food/drink/service, then you should get quality service. Am I the only one that expects this? Would you continue to go to a restaurant where you knew they had lousy service and/or horrible food? No. Perhaps I'm the only one that's being vocal about it. Oh, well, bitches! At least I'm the one that leaves a 20+% tip when I experience good service (I absolutely *LOATHE* my friends that calculate to the penny a 15% tip when we get stellar service, and often times end up leaving more money on the table to compensate for their inadequate tip).

I was also critiqued for employing a personal shopper at Nordstrom as well as someone to clean my apartment. I finally had to just tune the both of them out and concentrate on enjoying my glass of wine. I really think that was I thought was just allergies is turning into a cold. I'm more irritable now that I normally am. Go figure.

1 comment:

Anonymous said...

Should have taken the Lizard.....
A) Good tipper
B) Good conversation
C) Doesnt put Jamesy Poo down
D) Built in DD!!